Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Answer Warranty

  • Our team of service technicians will do their best to answer to your help needs within about 1 hour. If, however, the situation you have stumbled upon requires aid from our Administrators’ =Department,= we will address the ticket to the person on duty and will write a note to let you know.

  • Top quality support service

  • Professional Technical Assist Service

  • We give you round the clock technical assistance via a turbo–fast ticket solution included in your Control Panel. You can write to us whenever you want about any of the software packages that come installed in advance on your virtual server, this includes the desired Linux distribution, the server management panel and our in–house produced Website Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • A comprehensive and consistently updated collection of articles is incorporated into our custom–built Website Control Panel. It offers you quick tips about how to carry out all of the important website maintenance tasks. The Help zone features extensive how–to content articles and step by step video tutorials. You can reach the Help section by clicking the Help or Video buttons in the right part of each Control Panel section.