Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user help team is qualified to quickly deal with all of our Linux web hosting packages customers’ concerns and information requests. Through our ticket system, you’ll be able to fill in your inquiry and a support team member will return to you within max 1 hour. In fact, practice proves that the typical reaction time frame is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to contact us 24x7x365 with any problem you have got in connection with our products. We have now employees on duty constantly to present solutions whenever necessary. You may use the ticketing system or post an email at any time, or you can grab the telephone or use the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel gives an in depth know–how base which is included in all parts. In each section, you will find a Help press button which will load for you a selection of step–by–step tutorials on how to use a particular function or carry out a certain action. Additionally, we have crafted training online videos so you’re able to get a better idea of the Control Panel’s interface.